Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy Manager to drive advocacy throughout its customer base.

Key Responsibilities

• Manage daily advocacy operations including intake, prioritization, approvals, and reporting
• Produce and manage customer stories and reference assets such as case studies and testimonials
• Support measurement of advocacy impact on sales acceleration and brand awareness

Required Qualifications

• 5+ years of experience in customer marketing, advocacy, or references within a B2B technology environment
• Proven experience supporting sales reference and customer advocacy programs
• Solid understanding of B2B marketing fundamentals
• Customer-first mindset with the ability to understand customer goals and pain points
• Background in B2B customer marketing, advocacy, or reference programs