Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy Manager to lead their global advocacy efforts and enhance customer relationships.

Key Responsibilities

• Build and implement a scalable customer advocacy strategy across various teams
• Design and manage customer advisory board programs and content strategy for events
• Develop systems and workflows to manage advocacy programs and provide visibility into their impact

Required Qualifications

• 5+ years of experience in customer marketing or advocacy roles
• Experience in the tech industry, preferably SaaS
• Proven success in managing customer advisory boards and executive engagement programs
• Strong program and project management skills
• Ability to work effectively in a remote and distributed environment