Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy Engagement Manager to drive customer recruitment efforts for its Security business.

Key Responsibilities

• Own the Security recruitment workstream for customer story lead gathering and execute targeted outreach
• Partner cross-functionally to align recruitment efforts with strategic objectives
• Analyze recruitment outcomes and recommend strategic changes to improve conversion rates

Required Qualifications

• Experience in customer recruitment or advocacy roles
• Strong understanding of product usage data and lead generation
• Ability to build and maintain relationships with stakeholders
• Experience in reporting and providing insights to senior stakeholders
• Flexibility to work across various time zones