Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy Manager to lead their customer advocacy program and build strong relationships with key customer advocates.

Key Responsibilities

• Build and nurture relationships with key customer advocates to transform them into champions
• Develop a strategic portfolio of high-profile customer brands for case studies and testimonials
• Collaborate with various teams to identify customer stories and manage advocacy assets

Required Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, or related field
• Experience managing a customer advocacy program is required
• Marketing experience in the B2B technology space, particularly in customer marketing
• Strong understanding of the roles of alliance partners and distributors in the channel market
• Proven ability to manage advocacy pipelines and exceed business growth goals