Customer Advocacy Marketing Lead

Job Summary

A company is looking for a Customer Advocacy Lead to manage programs that engage and amplify customer advocates.

Key Responsibilities

• Manage the advocacy and reference program, ensuring timely handling of reference requests
• Oversee the customer advocacy tool to streamline efforts and support sales and marketing
• Develop compelling customer stories and coordinate their distribution across various channels

Required Qualifications

• 3-5+ years of experience in customer marketing or advocacy roles
• Proven success in managing customer advocacy or reference programs
• Experience with online review strategies across platforms
• Familiarity with Salesforce, Monday.com, and/or ReferenceEdge is a plus
• Willingness to travel as needed