Customer Advocacy Program Coordinator
Job Summary
Seeking a dynamic Customer Advocacy Program Coordinator on a contract basis, this fully remote position will manage customer success story development, engage with technical customer champions, and support advocacy program logistics over a duration of 5 months with potential extensions.
Key Responsibilities
- Identify and develop compelling customer success stories through discovery interviews and collaboration
- Engage with customer champions to discuss technical workflows and deployment strategies
- Manage advocacy workflows and coordinate program logistics using internal tracking systems
Required Qualifications
- Basic knowledge of Salesforce CRM is required
- Prior experience in Customer Advocacy or Customer Marketing is essential
- Minimum of 3 years of relevant experience is required
- Strong organizational skills to manage multiple story workflows and approvals
- Proficiency in Google Sheets or Excel for tracking customer stories
Complete Job Description
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