Customer Advocacy Program Manager

Job Summary

A company is looking for an Advocacy Program Manager (Mexico, remote).

Key Responsibilities

• Manage the execution of advocacy and reference programs to enhance customer engagement and retention
• Oversee the customer advocacy tool, ensuring it supports sales and marketing efforts effectively
• Develop compelling customer content, including case studies and testimonials, to drive brand credibility and revenue growth

Required Qualifications

• 3-5+ years of experience in customer marketing, advocacy, or related roles
• Proven success in managing customer advocacy or reference programs
• Experience with online review strategies across platforms like G2 and Gartner Peer Insights
• Knowledge of Salesforce, Monday.com, and/or ReferenceEdge is a plus
• Willingness to travel as needed