Customer Advocacy Specialist

Job Summary

A company is looking for a Customer Advocacy Specialist to enhance customer engagement and advocacy efforts.

Key Responsibilities

• Develop and manage customer advocacy and referral programs
• Source and coordinate customer stories, quotes, and proof points
• Support the creation of ROI-backed case studies and customer evidence

Required Qualifications

• 2+ years in Product Marketing, Customer Marketing, or similar GTM role
• Strong ability to develop compelling narratives from qualitative and quantitative data
• Experience creating enablement content including sales sheets and webinars
• Familiarity with GTM campaigns for upsells and feature releases
• Strong project coordination and cross-functional communication skills