Customer Advocate

Job Summary

A company is looking for a Customer Advocate I to provide exceptional service in a service-oriented environment.

Key Responsibilities

• Assist transportation providers with inquiries and concerns regarding services
• Schedule, modify, and cancel reservations as needed
• Document complaints and ensure accurate trip data input

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Zero (0) plus years of experience or equivalent combination of education and/or experience
• Basic computer proficiency and familiarity with Microsoft Word, Excel, and Outlook
• Ability to work both independently and collaboratively within a team
• Willingness and ability to learn new technology and processes quickly