Customer Advocate

Job Summary

A company is looking for a Customer Advocate to provide support in a remote setting.

Key Responsibilities

• Answer, screen, and forward incoming phone calls while providing basic information
• Maintain a high level of confidentiality and secure client information
• Organize, multitask, prioritize, and manage tasks under pressure

Required Qualifications

• High School diploma or GED
• Intermediate knowledge of computer systems and software
• Professional appearance and excellent communication skills
• Ability to exude a positive attitude and be resourceful
• Experience in customer service roles