Customer Advocate Support Specialist

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Feb 06, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Customer Advocate (Support Specialist) (USA- Remote).

Key Responsibilities:
  • Field tier 1 customer inquiries through various channels
  • Troubleshoot and resolve customer issues
  • Contribute to support processes and knowledge base
Required Qualifications:
  • Bachelor's degree or equivalent experience
  • Previous experience in a high-volume support/customer service role
  • Applicable technical writing skills
  • Ability to multitask and prioritize trouble tickets
  • Strong growth mindset and desire to learn

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