Customer Advocate Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Tue, Feb 06, 2024

Job Category: Customer Service

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Advocate (Support Specialist) (USA- Remote).

Key Responsibilities:

Field tier 1 customer inquiries through various channels
Troubleshoot and resolve customer issues
Contribute to support processes and knowledge base

Required Qualifications:

Bachelor's degree or equivalent experience
Previous experience in a high-volume support/customer service role
Applicable technical writing skills
Ability to multitask and prioritize trouble tickets
Strong growth mindset and desire to learn

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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