Customer Architect

Job Summary

A company is looking for a Customer Architect.

Key Responsibilities

• Collaborate with the account team to provide ongoing technical support and coverage
• Define technical success plans for customers to achieve their business objectives
• Ensure a successful customer journey from onboarding to adoption of solutions

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred
• Experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
• Familiarity with Elastic solutions or equivalent technologies is a plus
• Ability to lead multiple projects simultaneously and meet deadlines
• Demonstrated experience in technical guidance and customer relationship management