Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 21, 2023
Job Summary
A company is looking for a Customer Billing Representative.
Key Responsibilities:
- Answer customer phone calls and emails, documenting each interaction in the ticketing database
- Explain billing processes and procedures to customers
- Collaborate with various departments to ensure a positive customer experience
Qualifications:
- Associates Degree in related field, Bachelor's Degree preferred
- Minimum 2 years' experience in Customer Service, Billing, or Call Center environment
- Billing support experience, including research, credit, refund, and payment-processing
- Telecom, VoIP, Networking, or Communications experience preferred
- Strong computer skills, including proficiency in Windows, Internet, PC support, and MS Office
