Customer Care Advisor

Job Summary

A company is looking for a Customer Care Advisor L1.

Key Responsibilities

• Provide technical and functional assistance to customers through various communication channels
• Document customer interactions and results promptly
• Enhance customer service skills and participate in team training and knowledge sharing

Required Qualifications

• High School Diploma or GED required
• Bachelor's degree or equivalent relevant work experience preferred
• 6 months experience in a support role is preferred
• Basic understanding of clinical and practice management systems
• Ability to work remotely and manage workload efficiently