Customer Care Associate

Job Summary

A company is looking for a Customer Care Associate for a remote role.

Key Responsibilities

• Ensure a consistently excellent customer experience by addressing issues and resolving complaints
• Liaise with drivers and dry cleaning partners to maintain service quality
• Handle a high volume of customer calls daily while managing multiple tasks efficiently

Required Qualifications

• Minimum of two years of previous customer care experience
• Well-organized and punctual
• Reliable and supportive team member
• Ability to work weekends as required
• Comfortable managing a high volume of calls