Customer Care Associate

Job Summary

A company is looking for a Customer Care Associate.

Key Responsibilities

• Support users with fast and efficient service, turning upset users into passionate advocates
• Coordinate logistics between buyers and sellers
• Provide feedback to Engineering and Operations Teams to improve processes and support business scaling

Required Qualifications

• Experience in a customer service or technical support environment
• Excellent time management and self-motivation skills
• Creative problem-solving experience
• Familiarity with G Suite apps
• Previous experience working at a startup is a plus