Customer Care Associate II

This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Fri, Jun 07, 2024
This job expires in: 15 days

Job Summary

A company is looking for a Customer Care Associate II for a fully remote position.

Key Responsibilities:
  • Serve as a company ambassador by delivering exceptional customer service in the contact center
  • Collaborate across teams to solve customer issues and provide product support
  • Build relationships with members and providers by ensuring their needs are met promptly and satisfactorily

Required Qualifications:
  • High School Diploma
  • Associate Degree or bachelor's degree preferred
  • Experience in a service-related industry
  • Minimum internet speed of 50/25 Mbps
  • Private and secure workspace free from interruptions

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