Customer Care Center Sales Service Representative

Job Summary

A company is looking for a Sales & Service Representative - Customer Care Center in a remote location.

Key Responsibilities:

• Perform customer service and sales support activities and initiatives
• Transition service conversations to present sales opportunities and offer home secured lending products
• Resolve customer service inquiries and issues, maintaining high levels of customer satisfaction

Qualifications:

• 1+ years of related experience
• No degree required, but relevant experience or product knowledge is necessary
• Ability to effectively communicate and transmit information to customers
• Knowledge of banking products and services to meet customer needs
• Tech-savvy with the ability to advise and educate clients on technological tools and resources