Customer Care Coach

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Mar 12, 2026

Job Category: Healthcare

Employer Type: Employer

Job Summary

A company is looking for a Customer Care Coach (Remote).

Key Responsibilities

Coach agents to ensure productivity, quality and customer satisfaction objectives are met
Conduct one-on-one meetings with agents to evaluate performance against KPIs
Coach and develop agents to acquire and refine job skills through constructive feedback and ongoing training

Required Qualifications

High School diploma or equivalent
Some College is a plus
2 years of experience in call center, customer care

COMPLETE JOB DESCRIPTION

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Job is Expired

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