Customer Care Concierge

Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Feb 08, 2024
This job expires in: 8 days

Job Summary

A company is looking for a Customer Care Concierge for a remote, part-time position.

Responsibilities:
  • Responding to customer inquiries through phone and email
  • Triaging technical issues and coordinating with technical teams
  • Assisting with support requests escalated from the medical team

Qualifications:
  • 1+ years of customer service experience
  • Experience with insurance or prior authorizations
  • Experience with customer support systems
  • Detail-oriented and proactive
  • Adaptability and a passion for continuous improvement

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