Customer Care Coordinator

Job Summary

A company is looking for a Customer Care Coordinator who thrives on helping others and making systems run smoothly.

Key Responsibilities

• Serve as the first point of contact for incoming calls, faxes, and inquiries
• Accurately process new customer orders and ensure documentation is complete
• Schedule equipment evaluations and adjustments with clients and referrals

Required Qualifications

• High school diploma or GED (Associate degree preferred)
• 3+ years in a fast-paced, customer-facing office or call center role
• Proficiency with Microsoft Office tools
• Experience in healthcare, insurance, or durable medical equipment (DME) preferred
• Familiarity with medical documentation requirements preferred