Customer Care Coordinator

Job Summary

A company is looking for a Customer Care Coordinator.

Key Responsibilities

• Manage end-to-end planning for the allocation and deployment of field resources
• Ensure consistent delivery of customer commitments while optimizing resource utilization
• Handle customer communications for all service events and navigate complex scheduling discussions

Required Qualifications

• High School Diploma or GED
• Minimum 2 years of experience in customer care
• Bachelor's degree preferred
• Good PC skills, including MS Office software
• Experience in a customer-facing role, preferably in a medical device or healthcare environment