Customer Care Coordinator

Job Summary

A company is looking for an AWC Customer Care Coordinator.

Key Responsibilities

• Service assigned customer accounts, maintain customer files, and process orders
• Initiate and conduct follow-up calls with patients to manage supply needs
• Review and ensure accuracy of patient paperwork and monitor supply usage

Required Qualifications

• Associates degree in a related field or equivalent combination of education and experience
• Previous work experience with Negative Pressure Wound Therapy preferred
• Ability to perform essential duties satisfactorily
• Knowledge of Medicare DME Guidelines is a plus