Customer Care Manager

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Sun, Apr 07, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Care Manager for its Vault division.

Key Responsibilities:

Set operational and customer care team KPIs to drive revenue growth
Ensure staffing and training for exceptional customer service
Design and implement a seamless customer experience strategy

Required Qualifications:

Bachelor's degree or equivalent
Minimum of 2+ years managing a customer service team
Proven track record of process improvements at scale
Experience with Salesforce or similar CRM
Experience attending trade shows is a plus

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Job is Expired

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