Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Deliver exceptional customer service while adhering to compliance and legal requirements
• Communicate with customers and agents through various channels to resolve inquiries and issues
• Document customer interactions and escalate unresolved issues as necessary

Required Qualifications

• High School Diploma or equivalent required
• 1-3 years of customer service experience, preferably in a call center environment
• Intermediate computer skills with the ability to navigate multiple systems
• Property and Casualty license preferred
• Experience with Microsoft Office suite preferred