Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Handle inbound customer calls and/or e-mails with empathy and professionalism
• Resolve issues, answer questions, and provide proactive solutions
• Document interactions and follow up as needed

Required Qualifications

• High school diploma or GED
• Customer service experience (call center, insurance, or banking preferred)
• Reliable high-speed internet (25 Mbps down / 6 Mbps up)
• Quiet, distraction-free home office setup
• 2+ years of customer service experience preferred