Customer Care Representative

Job Summary

To support a growing customer care center, the full-time Customer Care Representative will provide excellent customer service, book appointments, and assist with administrative tasks in a remote environment.

Key responsibilities

• Provide accurate information to customers through various communication channels
• Book appointments for the sales and production teams based on inquiries
• Maintain records of customer interactions and coordinate appointment schedules

Required qualifications

• Servant-leader mindset
• Experience with Microsoft applications such as Word and Excel
• Strong organizational and time management skills
• Ability to navigate customer databases efficiently after training
• Proven interpersonal and customer service skills