Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities:

• Provide customer service via phone, chat, and email for various inquiries
• Ensure efficient handling of calls and strive for first call resolution
• Meet personal/team targets and provide back-up support when necessary

Required Qualifications:

• High school diploma or equivalent
• 1+ year(s) of customer service experience, contact center experience preferred
• Strong organizational, time management, and multitasking skills
• Proficiency in Microsoft Office Suite
• Ability to attend in-office training, meetings, and events