Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities:

• Provide service to customers via telephone and/or electronically
• Handle calls efficiently, minimizing driver/client time to resolve issues
• Strive for first call resolution and meet personal/team targets

Required Qualifications:

• High School Diploma
• 1+ years of customer service experience, contact center experience preferred
• Ability to work full-time 5 days per week, including one weekend day
• Ability to learn and navigate new software quickly
• Professional communication with customers via telephone and email