Customer Care Representative
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Jul 11, 2024
Job Summary
A company is looking for a Customer Care Representative.
Key Responsibilities:
- Answer technical support tickets via email, chat, and phone
- Collaborate with engineering and product teams to solve complex issues
- Document customer interactions and maintain records in CRM system
Required Qualifications:
- Previous experience in a client-facing technical role for a CCaaS business
- Must have a dedicated quiet workspace with high-speed internet
- Experience using a ticketing system
- Willing to work flexible hours, including weekends
- Training will be provided, but hours may differ from shift hours
COMPLETE JOB DESCRIPTION
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Job is Expired
Company Overview
Company Company Name
Headquarters Headquarters
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Website
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