Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative I.

Key Responsibilities

• Listen carefully to customers and provide courteous support
• Troubleshoot issues and develop personalized solutions
• Build customer relationships to earn loyalty and trust

Required Qualifications

• One or more years of customer contact handling experience preferred
• Proficiency with technology for problem-solving
• Track record of meeting KPIs, metrics, and goals
• Working knowledge of Microsoft Office
• Ability to work any assigned shift and flexibility for overtime