Customer Care Representative

Job Summary

A company is looking for a HME Customer Care Representative.

Key Responsibilities

• Handle incoming requests for referrals for new orders and refills, including insurance verification
• Build equipment orders based on patient medical records and coordinate patient services
• Provide instructions to patients and coordinate delivery of requested services

Required Qualifications

• High school diploma/GED or equivalent working knowledge
• Working knowledge of medical terminology and familiarity with hospital operations
• Excellent organizational and interpersonal skills
• Proficient with commonly used office software products
• Previous experience in a healthcare setting preferred