Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Handle inbound calls from Members, Clients, and Facilities
• Manage a high volume of calls, averaging 60-80 per day
• Progressively take on more complex tasks as skills develop

Required Qualifications

• Must currently reside in Rhode Island
• 1 year of Call Center experience
• 6 months of Customer Service experience
• Basic typing/computer experience with excellent navigational skills
• High-speed Internet access with specified minimum speeds