Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to handle inbound calls and provide exceptional service to members, clients, and facilities.

Key Responsibilities

• Handle inbound calls from members, clients, and facilities, averaging 60-80 calls per day
• Provide personalized attention and support to ensure customer satisfaction
• Progressively manage a variety of tasks as skills develop

Required Qualifications

• Must currently reside in Louisiana
• 1 year of call center experience
• 6 months of customer service experience
• Basic typing/computer experience with excellent navigational skills
• High-speed internet access with specified minimum upload and download speeds