Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to work from home in Rhode Island.

Key Responsibilities

• Handle inbound calls from Members, Clients, and Facilities, managing 60 - 80 calls daily
• Provide personalized customer service and support to enhance client satisfaction
• Progressively take on more complex tasks as skills develop

Required Qualifications

• Must currently reside in Rhode Island
• 1 year of Call Center experience
• 6 months of Customer Service experience
• Basic typing/computer experience with excellent navigational skills
• Access to high-speed Internet with specified minimum upload and download speeds