Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative to work from home in Washington DC.

Key Responsibilities

• Handle inbound calls from Members, Clients, and Facilities, managing 60-80 calls daily
• Provide personalized attention and support to customers
• Progressively manage more complex tasks as skills develop

Required Qualifications

• Must currently reside in Washington DC
• 1 year of Call Center experience
• 6 months of Customer Service experience
• Basic typing/computer experience with excellent navigational skills
• High-speed Internet access with specified minimum upload and download speeds