Customer Care Representative

Job Summary

To support a growing team, the full-time Customer Care Representative will manage inbound calls from members, clients, and facilities while working remotely from Mississippi.

Key responsibilities:

• Handle 60-80 inbound calls daily, addressing inquiries and providing assistance
• Progressively manage a variety of tasks as skills develop, ensuring high-quality customer service
• Maintain a quiet and distraction-free workspace to facilitate effective communication

Required qualifications:

• Must currently reside in Mississippi
• 1 year of call center experience
• 6 months of customer service experience
• Basic typing and computer skills with excellent navigational abilities
• High-speed internet access with specific upload and download speed requirements