Customer Care Representative

Job Summary

Working remotely within 50 miles of Charleston, SC, the full-time Customer Care Representative will assist customers with inquiries, provide product information, and resolve issues efficiently.

Key responsibilities

• Respond to customer inquiries and provide accurate information about products and services
• Resolve customer issues and complaints in a timely manner
• Document customer interactions and maintain accurate records in the system

Required qualifications

• High school diploma or equivalent required
• Previous customer service experience preferred
• Proficiency in using computers and customer service software
• Ability to work independently in a remote environment
• Availability to work flexible hours, including evenings and weekends