Customer Care Representative

Job Summary

To support customer service operations, the full-time Customer Care Representative will assist clients remotely within 50 miles of Winter Haven, FL, focusing on resolving inquiries and providing product information.

Key responsibilities

• Assist customers with inquiries and issues related to products and services
• Provide accurate information and support to enhance customer satisfaction
• Document interactions and maintain records of customer communications

Required qualifications

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Proficiency in using computer systems and software applications
• Ability to work independently and manage time effectively
• Willingness to work flexible hours, including evenings and weekends