Customer Care Representative

Job Summary

Providing exceptional support to customers, the full-time Customer Care Representative will assist with inquiries and resolve issues in a remote capacity within 50 miles of Homestead, FL.

Key responsibilities

• Manage customer inquiries and provide timely resolutions
• Assist customers with account-related questions and transactions
• Document and track customer interactions in the system

Required qualifications

• High school diploma or equivalent required
• Previous experience in customer service or a related field
• Proficiency in using computer systems and software
• Ability to work flexible hours, including evenings and weekends
• Must reside within 50 miles of Homestead, FL