Customer Care Representative

Job Summary

To support customer service initiatives, the full-time Customer Care Representative will assist clients with inquiries and account management in a remote setting within 50 miles of Charleston, SC.

Key responsibilities

• Assist customers with account inquiries and provide solutions to issues
• Manage customer interactions through various communication channels
• Maintain accurate records of customer interactions and transactions

Required qualifications

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Proficiency in using computer systems and software
• Ability to work flexible hours as needed
• Familiarity with banking products and services is a plus