Customer Care Representative

Job Summary

To support customer service initiatives, the full-time Customer Care Representative will assist clients with inquiries and provide solutions remotely within 50 miles of Orangeburg, SC.

Key responsibilities

• Assist customers by addressing inquiries and resolving issues effectively
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to enhance service delivery and customer satisfaction

Required qualifications

• High school diploma or equivalent required
• Previous experience in a customer service role preferred
• Proficiency in using customer service software and tools
• Ability to work independently in a remote environment
• Familiarity with banking products and services is a plus