Customer Care Representative

Job Summary

Providing exceptional customer service, the full-time Customer Care Representative will manage customer inquiries regarding billing, service orders, and trouble calls while working remotely and participating in on-call rotations.

Key responsibilities:

• Deliver high-quality customer interactions with integrity and empathy
• Utilize professional judgment to escalate customer issues to management when necessary
• Promote available products and services while building genuine connections with customers

Required qualifications:

• High school diploma or GED completed at the time of application submission
• One year of customer service experience, including call center, hospitality, or retail