Customer Care Sales Advisor

Job Summary

A company is looking for a Customer Care and Sales Advisor I.

Key Responsibilities

• Learn and apply retention sales and customer care concepts
• Respond to inbound customer inquiries and provide personalized communication
• Use telephone-based selling skills to build rapport and meet sales activity goals

Qualifications

• High School Diploma or GED
• Ability to ask fact-finding questions to identify customer solutions
• Working knowledge of Cable One products and services
• Ability to remain composed and empathetic in high-pressure situations
• Ability to sit for extended periods and perform basic physical tasks