Customer Care Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Staff Reviewed: Wed, Mar 27, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Care Specialist.

Key Responsibilities:

Handle customer inquiries, complaints, and disputes related to mortgage loans
Coach borrowers on repayment options and workout solutions
Ensure compliance with CFPB guidelines and resolve customer issues promptly

Required Qualifications:

Experience in a high-volume, fast-paced environment
Knowledge of mortgage industry practices and procedures
Proficiency in MSP and MS Office Suite
History of reliable attendance
High school diploma or equivalent required, bachelor's degree preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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