Job Summary

A company is looking for a Customer Care Specialist.

Key Responsibilities:

• Answer incoming phone calls and faxes, take customer orders for medical equipment
• Maintain open communication with patients, clients, and referral sources
• Verify medical necessity, eligibility, and insurance coverage for orders

Qualifications:

• Experience with a Medical Supply Company
• Knowledge of diagnosis and Medical terminology
• Previous Management/Supervisor or Lead experience
• Proficiency in Microsoft Word, Outlook, and PowerPoint
• Experience in healthcare, medical, and/or HME industry (preferred)