Customer Care Specialist

Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Apr 24, 2024

Job Summary

A company is looking for a Customer Care Specialist.

Key Responsibilities:
  • Respond to inquiries from various parties regarding shipment status, service, charges, and delay claims
  • Investigate and negotiate to reach agreeable solutions for customer concerns
  • Process delay claims and determine financial liability
Required Qualifications:
  • Associate's degree in Business Administration or equivalent experience; Bachelor's degree preferred
  • 3-5 years of experience in a related business field

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