Customer Care Specialist
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Mar 12, 2025
This job expires in: 20 days
Job Summary
A company is looking for a Customer Care Specialist to join their team in a remote capacity.
Key Responsibilities
- Communicate with customers to address their problems and concerns
- Report issues to relevant teams, including account managers and technical specialists
- Coordinate and monitor the problem-solving process, ensuring feedback is received from clients and teams
Required Qualifications
- Proficiency in English at an Upper-Intermediate or Advanced level
- Resilience under pressure
- Familiarity with Microsoft Office and Google Docs
- A keen appetite for learning and self-improvement
- Flexibility to work in rotating shifts (morning, evening, and night)
COMPLETE JOB DESCRIPTION
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