Customer Care Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Apr 09, 2025

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Care Specialist to provide frontline support for clients in a fully remote role.

Key Responsibilities

Resolve customer tickets within a 4-hour SLA using ticketing systems
Analyze data and identify root causes for customer issues
Develop technical knowledge related to tax regulations and troubleshooting

Required Qualifications

Experience in remote customer service (phone, email, chat)
Familiarity with reporting tools like HubSpot, Make, and Google Suite
Understanding of APIs and third-party application troubleshooting
Experience or knowledge of sales tax or VAT is a plus
Ability to navigate technical complexities and follow documentation

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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