Customer Care Specialist

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Mon, Apr 14, 2025

Job Summary

A company is looking for a Customer Care Specialist to provide exceptional service to members.

Key Responsibilities
  • Serve as the first point of contact for inbound member calls, ensuring timely support
  • Mentor and coach members to resolve inquiries and enhance their business
  • Track issues to identify trends and provide feedback to internal departments
Required Qualifications
  • Minimum 2 years of travel industry experience, preferably in a travel agency
  • Strong organizational and time management skills
  • Ability to work effectively with remote teams
  • Proficiency in Microsoft Office
  • Knowledge of AgentMate or ClientBase Online is desired

COMPLETE JOB DESCRIPTION

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